Your measuring system shall always be ready for use and work at its best to perfectly support your manufacturing processes. AICON offers a full range of services. We support you with any question concerning your system.
Installation and relocation service
In the course of a new purchase or relocation within the plant, we carry out the setup of the system upon request. This setup will be completed by an inspection of your measuring system according to AICON’s process, which documents the system’s proper operation within the manufacturer's specifications.
Do you need a spare part or a repair for your system? We minimize downtimes, and get your device running again as soon as possible. Contact us – we make your system fit again!
The AICON specialists assist you with maintenance, repairs, upgrades, and any other question.
Hardware maintenance and recertification
A regular hardware maintenance and recertification is recommended. It comprehends an inspection of your measuring system including a certification about the traceability of the results. Regular maintenance and recertification guarantee a long-time accuracy and reliability of your system.
Software maintenance and support contract
Signing a software maintenance and support contract offers you several advantages. The AICON support is available for immediate hardware assistance and any question on your measuring tasks.
Free updates perfect the support package: The system is always technically up to date regarding analysis algorithms and range of functions. Furthermore, AICON constantly optimise user-friendliness. Using a current software version, the system is ready-to-use even after changing to an AICON-released Windows operating system.